Benefit from a centralized back office
Integrate all your data for better information sharing
Menu
COMMERCIAL SIDE
Commercial Facilitation
Catalogue Organization
and product sheets
Content administration
CUSTOMER PART
Review and Follow-up
controls
Service Management
(After Sales Service)
INTEGRATION PART (IT)
Configuring the
user accounts
Import / Export of
data
in connection with the ERP
With the centralized back office, integrate all your data for better information sharing with your central system.
Organize the referencing of your products and keep in touch with your customers.
Get full visibility of your sales and easily access your orders to modify or confirm them.
Sales events
Create the event and highlight your products according to your e-merchandising strategies:
- Sharing visuals, photos, videos, sales support documents..
- Additions of banners, carousels, sliders, pop-ups to adapt the staging of your articles according to the periods of the year (News, Bests, Must Have, Promos of the moment…)
Accompany the taking of orders
of your buyers:
- Send your customers business suggestions with product selections just for them
- Offer them the opportunity to make product presets, saved in their favorites.
- Create personalized invitations to develop special relationships (invitations to VIP events, ephemeral sales, etc.)
Content administration
Manage your content according to your customer profile and the seasonality of your products:
- Detailed information on product characteristics
- Management of promotions and discounts
- Enrich your data by adding photos, videos
- Share POS with your customers (posters, flyers…)
Organization of catalog
and product sheets
Organize your digital catalog and your product sheets for a smoother navigation and a simplified purchase path.
Catalogue:
- Definition of the tree structure (families, subfamilies)
- Customization of display orders
- Use of association products to complete the basket, substitution in case of out of stock items
Product Sheets:
- Definition of item fields (label, brand, reference, description, assignment…)
- Advanced field setup
- Specificities (tariffs, packaging, stocks, etc.)
Always in touch with your ERP and your PIM.
Customer part
Review
and follow-up of orders
With a few clicks:
- Control/ modify/ confirm current orders,
- Access to the purchase history
Sort your data using different search filters:
- By date of order,
- By status (in progress, validated, cancelled…),
- Commercially…
Access key information in real time:
- Turnover,
- Customer outstandings, margins,
- Forecast orders,
- Frequency of visit, rate of customers not seen, customer coverage…
Service Management
(After Sales Service)
Manage your customer complaints and respond to their requests via the service module.
IT Part
User Account Configuration
Create and set up accounts according to the user profile (sales, ADV, Manager, Client, etc.).
Manage the associated rights for each (secure access, authorized features, etc.)
Import/Export of data
directly linked to the ERP
Bulk import and export data for faster, more reliable and better sharing across departments:
- Customer account
- Order History
- Item sheets
- Promotions…
Configure your data according to the product range, business needs and profile of your customers :
- Definition of product types and categories, options with color variations, size…
- Management of sales units, packs, assortments, packaging
- Tariff policy according to quantities ordered,
- Management of free port
Personalized pricing policy of the customer, promotions - Payment method
- Delivery method
Our business lines
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Equipped salespeople
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Orders per day